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As a former customer of Imatra, I have paid in advance. Who gets the amount paid?
If you had paid an advance payment to Imatra Elektri before August 1, 2021, then:
- The advance payment for all customers in the network area of Imatra Elektri remains with Imatra Elektri and is now valid as an advance payment for network services.
- The prepayment of all other customers in the network area must also be requested back from Imatra Elektri.