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As a former customer of Imatra, will I receive 1 or 2 invoices?
As a private customer of Elektrilevi, your network contract was still valid with Elektrilevi OÜ, and from August 1, 2021, we will send you a joint bill for both electricity and network service.
As a business customer of Elektrilevi, your network contract was still valid with Elektrilevi OÜ, which also forwarded you an invoice for Elektrilevi's network service from August 1, 2021. In the future, you will still receive separate bills for network service and electricity.
It is not possible to issue a joint bill for electricity and network service to customers of the Imatra Elektri network area. Elektrilevi has announced that the Imatra Elektri network area will be integrated with the Elektrilevi network area by the beginning of 2024, and after that electricity sellers will be able to issue a joint bill to customers of the Elektrilevi network area. We will certainly let you know when a more precise action plan for the integration of the Imatra Elektri network area with the Elektrilevi area is in place.
NB! If you do not belong to either the Elektrilevi or Imatra networks, from August 1 you will receive 2 bills at the beginning of each month - one from Elektrum Eesti OÜ for electricity and the other from your network company for network service.