Frequently asked questions

E-invoices and standing orders - automatic payment of invoices

The most convenient way to pay your invoice is with an e-invoice and a standing order. You can order Elektrum's e-invoice either via the www.arved.ee web environment, your internet bank or in your bank branch. Invoices are paid on the basis of the electricity contract number, which must be included in the explanation field of the payment. In addition to an e-invoice, you also need to sign a standing order contract with your bank in order for the automatic payment to work. 

Customers using general service can pay invoice in a way that is the most convenient for them, whether at our e-service, via an online banking service, e-invoice (www.arved.ee), at bank or post office. When paying for the invoice, make sure to include the number of the invoice you are paying for. 
There is no reference number needed when paying for your Elektrum Eesti OÜ invoice.

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